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Sam Walton and Jeff Bezos: Walmart and Amazon Quotes.

Sam Walton, the founder of Walmart, and Jeff Bezos, the founder of Amazon, are both highly successful business leaders and entrepreneurs who have had a major impact on the retail industry. Here are a few similarities that they share:

  1. Both men were visionaries who saw the potential of using technology to disrupt traditional retail models. Sam Walton was an early adopter of computer technology, which he used to manage his stores and track inventory, and Bezos founded Amazon as an online bookstore, which quickly expanded to become one of the largest e-commerce retailers in the world.
  2. Both Sam Walton and Jeff Bezos were known for their focus on customer satisfaction and for constantly seeking out new ways to improve the shopping experience for their customers.
  3. Both men were also known for their strong leadership skills and for building successful businesses through a combination of hard work, strategic planning, and innovative thinking.
  4. Both Sam Walton and Jeff Bezos have had a significant influence on the retail industry and have been recognized for their contributions to business and society. Walton was inducted into the Retail Hall of Fame, and Bezos has received numerous awards and accolades for his work at Amazon.

Quotes

  • “If you never want to be criticized, for goodness’ sake don’t do anything new.” ~Jeff Bezos
  • “A brand for a company is like a reputation for a person. You earn reputation by trying to do hard things well.”  ~Jeff Bezos
  • “The balance of power is shifting toward consumers and away from companies… The right way to respond to this if you are a company is to put the vast majority of your energy, attention and dollars into building a great product or service and put a smaller amount into shouting about it, marketing it.” ~Jeff Bezos
  • “If you make customers unhappy in the physical world, they might each tell 6 friends. If you make customers unhappy on the Internet, they can each tell 6,000 friends.” ~Jeff Bezos
  • “All businesses need to be young forever. If your customer base ages with you, you’re Woolworth’s.” ~Jeff Bezos
  • “We see our customers as invited guests to a party, and we are the hosts. It’s our job every day to make every important aspect of the customer experience a little bit better.” ~Jeff Bezos
  • “What we need to do is always lean into the future; when the world changes around you and when it changes against you – what used to be a tail wind is now a head wind – you have to lean into that and figure out what to do because complaining isn’t a strategy.” ~Jeff Bezos
  • “The goal as a company is to have customer service that is not just the best but legendary.”  ~Sam Walton
  • “There is only one boss – the customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.”  ~Sam Walton
  • “We’re all working together; that’s the secret.”  ~Sam Walton
  • “Celebrate your successes. Find some humor in your failures. Don’t take yourself so seriously. Loosen up, and everybody around you will loosen up. Have fun. Show enthusiasm – always.”   ~Sam Walton
  • “When all else fails, put on a costume and sing a silly song. Then make everybody else sing with you. Don’t do a hula on Wall Street. It’s been done. Think up your own stunt. All of this is more important, and more fun, than you think, and it really fools the competition. “Why should we take those cornballs at Wal-Mart seriously?”  ~Sam Walton
  • “You can make positives out of most any negative if you work at it hard enough. I’ve always thought of problems as challenges.” ~Sam Walton
  • “Most everything I’ve done, I’ve copied from somebody else” ~Sam Walton
  • “I probably have traveled and walked into more variety stores than anybody in America. I am just trying to get ideas, any kind of ideas that will help our company.:  ~Sam Walton

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