Apr 132016
 

Sam Walton and Jeff Bezos: Walmart and Amazon Quotes

Sam Walton and Jeff Bezos built extremely efficient enterprises.  We can learn a great deal from both these people as well as from the companies they built.  Think of this as a Supply Chain MBA.

  • “If you never want to be criticized, for goodness’ sake don’t do anything new.” ~ Jeff Bezos
  • “All businesses need to be young forever. If your customer base ages with you, you’re Woolworth’s.” ~ Jeff Bezos
  • “We see our customers as invited guests to a party, and we are the hosts. It’s our job every day to make every important aspect of the customer experience a little bit better.” ~ Jeff Bezos
  • “If you make customers unhappy in the physical world, they might each tell 6 friends. If you make customers unhappy on the Internet, they can each tell 6,000 friends.” ~ Jeff Bezos
  • “There is only one boss – the customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.”  ~ Sam Walton
  • “We’re all working together; that’s the secret.”  ~ Sam Walton
  • “Celebrate your successes. Find some humor in your failures. Don’t take yourself so seriously. Loosen up, and everybody around you will loosen up. Have fun. Show enthusiasm – always.”   ~ Sam Walton
  • “When all else fails, put on a costume and sing a silly song. Then make everybody else sing with you. Don’t do a hula on Wall Street. It’s been done. Think up your own stunt. All of this is more important, and more fun, than you think, and it really fools the competition. “Why should we take those cornballs at Wal-Mart seriously?”  ~ Sam Walton
  • “I probably have traveled and walked into more variety stores than anybody in America. I am just trying to get ideas, any kind of ideas that will help our company.:  ~ Sam Walton
  • “The goal as a company is to have customer service that is not just the best but legendary.”  ~ Sam Walton

Sam Walton and Jeff Bezos supply chain

Jeff Bezos Amazon Supply Chain

Sam Walton Walmart success like a Supply Chain MBA

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