Oct 252017
 
Please share what you find valuable.

Procurement Training

Procurement training to help improve your purchasing skills.

Supply Chain and Leadership Information.

Quotes for Procurement Professionals

  • “You must never try to make all the money that’s in a deal. Let the other fellow make some money too, because if you have a reputation for always making all the money, you won’t have many deals.” ~ J. Paul Getty
  • “Victorious warriors win first and then go to war, while defeated warriors go to war first and then seek to win.” ~ Sun Tzu
  • “Treating suppliers like partners is critical to a company’s start-up’s success. As much as possible, figure out how you can work with your suppliers to make their lives better, whether saving them money from their vendors or saving them time with your order. By understanding their business model, you can make orders in an efficient manner, which should lower costs for everyone.” ~ Aaron Schwartz
  • “People will forget what you said, people will forget what you did. But people will never forget how you made them feel.”  ~ Maya Angelou
  • “Checking the results of a decision against its expectations shows executives what their strengths are, where they need to improve, and where they lack knowledge or information.”   ~ Peter Drucker, considered the father of modern management.
  • “Our success has really been based on partnerships from the very beginning.”  ~ Bill Gates, founder of Microsoft.

“You don’t want to negotiate the price of simple things you buy everyday.” ~Jeff Bezos, CEO Amazon.

Procurement Training

“One of the best way so persuade others is by listening to them.” ~Dean Rusk.

Procurement Training

“Strategic sourcing in the simplest terms – leveraging all resources to get the best value for the company.” ~EverythingSupplyChain.com

Strategic Sourcing Training

“A well trained procurement organization can add major dollars to the organization through cost savings.” ~EverythingSupplyChain.com

Procurement Training

Supply Chain Strategic Importance

Oct 212017
 
Please share what you find valuable.

IBM Think Academy: Blockchain, How it works.

Blockchain is being talked about more and more everyday.  At first blockchain seemed to be about finance.  Now people are finding all different types of valuable uses for blockchain.

Need Training? AI, Big Data, Blockchain, IoT & Machine Learning.

Supply Chain Quotes

  • “An hour saved at the non-bottleneck is a mirage.”   ~ Eliyahu M. Goldratt, author of The Goal.
  • “Supply chains are everywhere. From the biggest company in the world to running your household. We all have supply chain experience even if we don’t know it.” ~ EverythingSupplyChain.com.
  • “All we are doing is looking at the time line, from the moment the customer gives us an order to the point when we collect the cash. And we are reducing the time line by reducing the non-value adding wastes.”  ~Taiichi Ohno, father of the Toyota Production System (TPS).
  • “Information is power, and the gain you get from empowering your associates more than offsets the risk of informing your competitor.”  ~ Sam Walton, made Walmart Logistics a key differentiator.
  • “Don’t be afraid to fail. Get out there and experiment and learn and fail and get a rate based on the experiences you have. Go for it and when you go for it you’ll learn what you’re capable of, what the potential is, where the opportunities are, but you can’t be afraid to fail because that’s when you learn.”  ~ Michael Dell.
  • “When something is important enough, you do it even if the odds are not in your favor.” ~ Elon Musk, CEO of Tesla and SpaceX.
  • “Supply chains are everywhere. From the biggest company in the world to running your household. We all have supply chain experience even if we don’t know it.” ~ EverythingSupplyChain.com.
  • “Information is power, and the gain you get from empowering your associates more than offsets the risk of informing your competitor.”  ~ Sam Walton, made Walmart Logistics a key differentiator.
  • “Leaders get out in front and stay there by raising the standards by which they judge themselves – and by which they are willing to be judged.” ~ Frederick W. Smith, founder of FedX.
  • “I think frugality drives innovation, just like other constraints do. One of the only ways to get out of a tight box is to invent your way out.” ~ Jeff Bezos, founder of Amazon and a Supply Chain Innovator.
  • “We care about every worker in our worldwide supply chain… What we will not do – and never have done – is stand still or turn a blind eye to problems in our supply chain. On this you have my word. ~Tim Cook, CEO of Apple and Supply Chain Expert. 
  • “For much of Toyota’s history, we have ensured the quality and reliability of our vehicles by placing a device called an andon cord on every production line – and empowering any team member to halt production if there’s an assembly problem. Only when the problem is resolved does the line begin to move again.”  ~ Akio Toyoda, CEO Toyota Motor Company.
  • “The goal as a company is to have customer service that is not just the best but legendary.” ~ Sam Walton, founder and CEO of Walmart.
  • “A relentless barrage of “why’s” is the best way to prepare your mind to pierce the clouded veil of thinking caused by the status quo.  Use it often.”  ~ Shigeo Shingo.

 

Oct 192017
 
Please share what you find valuable.

Here’s to the crazy ones, the misfits, the rebels…

  • “Here’s to the crazy ones, the misfits, the rebels, the troublemakers, the round pegs in the square holes… the ones who see things differently — they’re not fond of rules… You can quote them, disagree with them, glorify or vilify them, but the only thing you can’t do is ignore them because they change things… they push the human race forward, and while some may see them as the crazy ones, we see genius, because the ones who are crazy enough to think that they can change the world, are the ones who do.” ~ Steve Jobs

Other Videos you may find interesting:

 

  • “Your time is limited, so don’t waste it living someone else’s life. Don’t be trapped by dogma – which is living with the results of other people’s thinking. Don’t let the noise of other’s opinions drown out your own inner voice. And most important, have the courage to follow your heart and intuition. They somehow already know what you truly want to become. Everything else is secondary.” ~ Steve Jobs
  • “I appreciate that, but maybe you’re looking out for your interests just a little bit more. I mean you shouldn’t be asking people to come down here and pay the freight on something they paid, it still ain’t good enough, I mean you think that’s right? I mean maybe you’re doing your job but why you gotta stop me from doing mine? Cause if you’re willing to go through all the battling you got to go through to get where you want to get, who’s got the right to stop you? I mean maybe some of you guys got something you never finished, something you really want to do, something you never said to someone, something… and you’re told no, even after you paid your dues? Who’s got the right to tell you that, who? Nobody! It’s your right to listen to your gut, it ain’t nobody’s right to say no after you earned the right to be where you want to be and do what you want to do!… You know, the older I get the more things I gotta leave behind, that’s life.”  ~ Rocky
Oct 172017
 
Please share what you find valuable.

Container shipping documentary

Container shipping made the world much smaller.  Containers have made it much easier to ship huge amounts of freight across the ocean.  Containers are one of the top supply chain innovations of all time.

Logistics and Supply Chain Training:

“The amateurs discuss tactics: The professionals discuss logistics.” ~Napolean Bonaparte

Containers logistics

“Innovation comes from saying no to 1,000 things.” ~Steve Jobs

supply chain innovation

“Leaders win through logistics.  Vision, sure. Strategy, yes.  but when you go to war, you need to ahve both toilet paper and bullets at the right place at the right time.  In other words, you must win through superior logistics.” ~Tom Peters

container shipping

Oct 012017
 
Please share what you find valuable.

Digital Supply Chain Quotes

Here is an assortment of quotes that apply to the digital supply chain.  We have added quotes that apply to innovation because that is what the digital supply chain is all about.

“Don’t let the digital supply chain scare you. Big Data, IoT, Cloud, AI, Drones and Deep Learning are just ways to improve the supply chain.” ~SupplyChainToday.com.

digital supply chain

“Although still in its infancy, drone technology will be a game changer in supply chain.” ~SupplyChainToday.com.

drones supply chain

“New ways to improve the supply chain: artificial intelligence, IoT, big data, augmented reality, blockchain, drones, machine learning.” ~SupplyChainToday.com

“Buzzwords or the future of supply chain? Internet of Things, Big Data, Industry 4.0, Artificial Intelligence, Blockchain, Augmented Reality, Deep Learning.” ~SupplyChainToday.com

“Machine learning and deep learning are emerging technologies that will completely change supply chain automation. ~SupplyChainToday.com.

“Research the hype and facts but understand  blockchain is a game changer for supply chain.” ~SupplyChainToday.com.

“For some the digital supply chain is just a bunch of buzzwords: Big Data, Internet of Things (IoT), Cloud, Drones… For others it is the future of supply chain. ~SupplyChainToday.com.

“Machine Learning and Deep Learning will revolutionize Supply Chain Automation.” ~SupplyChainToday.com

machine learning supply chain automation deep learning

“1. Increase Visibility. 2. Reduce Variability. These two activities encompass all layers of supply chain management.” ~SupplyChainToday.com.

“Here are a few key supply chain trends you may want to research: Internet of Things (IoT), 3D Printing, Big Data, Artificial Intelligence (AI) , Deep Learning and Drones.” ~SupplyChainToday.com.

“I didn’t understand IoT, Big Data or Blockchain when I first heard these terms.  Learn about them or get left behind.” ~SupplyChainToday.com.

“Bullwhip Effect: Unexpected changes in demand patterns will escalate further up the supply chain. A small wave in the middle of the ocean could become a tidal wave near the shore.” ~SupplyChainToday.com.

“Keep it simple.  The digital supply chain is just another way to improve the supply chain.” ~SupplyChainToday.com

digital supply chain

“If you don’t have standardized processes how are you going to provide a consistent way to automate them?” ~SupplyChainToday.com

“If your current systems are giving you inaccurate reports will investing in big data mean you will still get inaccurate reports but just with more data?” ~SupplyChainToday.com

“Machine learning and deep learning are game changers for supply chain automation.” ~SupplyChainToday.com

“Our goal is to build the Internet of People (IoP) to find the person who has the answer you are looking for.” ~SupplyChainToday.com.

“To understand the predictive enterprise research Artificial Intelligence, Machine Learning and Deep Learning.” ~Dave Waters

artificial intelligence Predictive enterprise machine learning quotes deep learning

“Residential drone delivery is being tested by a variety of companies.  From delivering packages to delivering pizza, drone delivery is in the near future.” ~SupplyChainToday.com.

“The Internet of Things (IoT) will change the supply chain.  Research IoT before you get left behind.” ~SupplyChainToday.com. 

“You won’t go anywhere if you don’t start moving.”  ~SupplyChainToday.com.

digital supply chain quotes

“I have more respect for the fellow with a single idea who gets there than for the fellow with a thousand ideas who does nothing.” ~ Thomas Edison.

“Supply Chain is like nature, it is all around us.” ~ Dave Waters.

“Going from PayPal, I thought, well, ‘What are some of the other problems that are likely to most affect the future of humanity?’ Not from the perspective, ‘What’s the best way to make money?’ which is okay, but, it was really, ‘What do I think is going to most affect the future of humanity.’” ~ Elon Musk

“Imagination is everything. It is the preview of life’s coming attractions.” ~ Albert Einstein

“The predictive supply chain: Artificial Intelligence; Machine Learning; Deep Learning. ~SupplyChainToday.com

predictive supply chain artificial intelligence machine learning

“Big Data is like teenage sex: everyone talks about it, nobody really knows how to do it, everyone thinks everyone else is doing it, so everyone claims they are doing it.” ~ Dan Ariely

“Ideas are like rabbits. You get a couple and learn how to handle them, and pretty soon you have a dozen.” ~ Jonh Steinbeck

“Machine learning will automate jobs that most people thought could only be done by people.” ~Dave Waters.

digital supply chain machine learning

“I’m interested in things that change the world or that affect the future and wondrous, new technology where you see it, and you’re like, ‘Wow, how did that even happen? How is that possible?'” ~ Elon Musk

“Artificial intelligence would be the ultimate version of Google. The ultimate search engine that would understand everything on the web. It would understand exactly what you wanted, and it would give you the right thing. We’re nowhere near doing that now. However, we can get incrementally closer to that, and that is basically what we work on.” ~ Larry Page

“You want to be extra rigorous about making the best possible thing you can. Find everything that’s wrong with it and fix it. Seek negative feedback, particularly from friends.” ~ Elon Musk

“You can have brilliant ideas, but if you can’t get them across, your ideas won’t get you anywhere.” ~ Lee Iacocca

“Deep Learning will change the lives of all of us.  What is Deep Learning?  It’s behind what makes self-driving cars a reality.”  ~Dave Waters

digital supply chain

“I think it’s very important to have a feedback loop, where you’re constantly thinking about what you’ve done and how you could be doing it better.” ~ Elon Musk

“Unfortunately, there seems to be far more opportunity out there than ability…. We should remember that good fortune often happens when opportunity meets with preparation.” ~ Thomas Edison

“There is no reason and no way that a human mind can keep up with an artificial intelligence machine by 2035.”  ~ Gray Scott

“You can’t use up creativity. The more you use, the more you have.” ~ Maya Angelou

digital supply chain

“I’m increasingly inclined to think that there should be some regulatory oversight, maybe at the national and international level, just to make sure that we don’t do something very foolish.  I mean with artificial intelligence we’re summoning the demon.” ~ Elon Musk

“The secret of change is to focus all of your energy, not on fighting the old, but on building the new.” ~ Socrates

“Lets go invent tomorrow instead of worrying about what happened yesterday.” ~ Steve Jobs

digital supply chain

“Listen to anyone with an original idea, no matter how absurd it may sound at first. If you put fences around people, you get sheep. Give people the room they need.” ~ William McKnight, 3M President

“You never change things by fighting the existing reality. To change something, build a new model that makes the existing model obsolete.” ~ Buckminster Fuller

“Ideas are like rabbits. You get a couple and learn how to handle them, and pretty soon you have a dozen.” ~ John Steinbeck

“Without change there is no innovation, creativity, or incentive for improvement. Those who initiate change will have a better opportunity to manage the change that is inevitable.” ~ William Pollard

“Leaders win through logistics. Vision, sure. Strategy, yes. But when you go to war, you need to have both toilet paper and bullets at the right place at the right time. In other words, you must win through superior logistics.” ~ Tom Peters

“Tell me and I will forget, show me and I may remember, involve me and I’ll understand.” ~ Chinese Prover

“Interesting in predictive analytics? Then research artificial intelligence, machine learning, and deep learning.” ~SupplyChainToday.com.

digital supply chain machine learning

“Where there is no Standard there can be no Kaizen.” ~ Taiichi Ohno

“I say an hour lost at a bottleneck is an hour out of the entire system. I say an hour saved at a non-bottleneck is worthless. Bottlenecks govern both throughput and inventory.” ~ Eliyahu M. Goldratt, The Goal

“Quality is free. It’s not a gift, but it’s free. The ‘unquality’ things are what cost money.” ~ Phil Crosby

“Imagination is everything. It is the preview of life’s coming attractions.” ~ Albert Einstein

Albert Einstein quote

“All we are doing is looking at the time line, from the moment the customer gives us an order to the point when we collect the cash. And we are reducing the time line by reducing the non-value adding wastes.” ~ Taiichi Ohno

“If you can’t describe what you are doing as a process, you don’t know what you’re doing.” ~ W. Edwards Deming

“If you think of standardization as the best that you know today, but which is to be improved tomorrow; you get somewhere.” ~ Henry Ford, founder Ford Motor Company

“Eighty-five percent of the reasons for failure are deficiencies in the systems and process rather than the employee. The role of management is to change the process rather than badgering individuals to do better.” ~ W. Edwards Deming

“It is impossible to improve any process until it is standardized. If the process is shifting from here to there, then any improvement will just be one more variation that is occasionally used and mostly ignored. One must standardize, and thus stabilize the process, before continuous improvement can be made.” ~ Masaaki Imai

“Blockbuster? Digital changed the way we rent movies. How will the digital supply chain impact the way we do business?” ~EverythingSupplyChain.com.

“Be a supply chain innovator.  Research Internet of Things (IoT), Machine Learning, Deep Learning, Big Data, Blockchain, Drones, Augmented Reality, Artificial Intelligence…” ~EverythingSupplyChain.com.

“Machine Learning and Deep Learning will create a new set of hot jobs in the next 5 years.” ~Dave Waters

machine learning digital supply chain deep learning

“Do your due diligence when dealing with consultants, many will promise big results but deliver little.” ~ EverythingSupplyChain.com

“Focus on the lowest total cost of ownership not the lowest price.” ~ EverythingSupplyChain.com

“Great companies understand the strategic importance of supply chain and want people with supply chain experience in the c-suite.” ~EverythingSupplyChain.com.

“If you are currently getting inaccurate reports will investing in big data just get you bad reports faster?  ~EverythingSupplyChain.com.

“Blockchain is a key technology in the digital supply chain.” ~EverythingSupplyChain.

digital supply chain blockchain

“A baby learns to crawl, walk and then run. We are in the crawling stage when it comes to applying machine learning.” ~Dave Waters.

“Imagine where your company would be if it didn’t get involved with the Internet.  That image will be similar if your company doesn’t get involved with the Internet of Things (IoT). ~EverythingSupplyChain.com.

“Remember all the hype behind B2B procurement?  Some was true was was not.  Ask lots of questions about the digital supply chain.” ~EverythingSupplyChain.com.

“The digital supply chain has the potential to completely change supply chain. However, do your due diligence before rushing in.” ~EverythingSupplyChain.com.

Digital Supply Chain

“Is blockchain just another buzzword or is it the future of the digital supply chain.”  ~EverythingSupplyChain.com.

“Supply Chain is like nature, it is all around us.” ~ Dave Waters

“The Internet of Things (IoT) will impact supply chain in so many ways.  Either learn about it, or get left behind.” ~EverythingSupplyChain.com.

“Think of a 3D printer as your TV. The same way your TV streams movies your 3D printer could download plans to make any product in your warehouse. Is the future of warehouses the same as video stores.” ~EverythingSupplyChain.com.

“What are your thoughts? Buzzword bingo or the future of supply chain? IoT, drones, deep learning, big data, virtual reality…” ~EverythingSupplyChain.com

Digital Supply Chain Quotes

“Those in supply chain know the impossible is possible.” ~EverythingSupplyChain.com.

“To automate you should first be sure processes are standardized and documented.” ~EverythingSupplyChain.com.

“Your dream is out there waiting for you.  You just have to go out and get it.” ~Dave Waters

Sep 192017
 
Please share what you find valuable.

Disruptive Innovation Explained

Clay Christensen, Harvard Business School professor discusses his landmark theory.

Supply Chain Information.

Innovation Quotes

  • “The reason why it is so difficult for existing firms to capitalize on disruptive innovations is that their processes and their business model that make them good at the existing business actually make them bad at competing for the disruption.” ~ Clayton Christensen
  • “A disruptive innovation is a technologically simple innovation in the form of a product, service, or business model that takes root in a tier of the market that is unattractive to the established leaders in an industry.” ~ Clayton Christensen
  • “Most of the important things in the world have been accomplished by people who have kept on trying when there seemed to be no hope at all.” ~ Dale Carnegie
  • “The evolving social and digital media platforms and highly innovative and relevant payment capabilities are causing seismic changes in consumer behavior and creating equally disruptive opportunities for business.” ~ Howard Schultz
  • “It is not the strongest of the species that survives, nor the most intelligent that survives. It is the one that is the most adaptable to change.” ~ Charles Darwin
  • “When something is important enough, you do it even if the odds are not in your favor.” ~ Elon Musk
  • “I don’t feel that this concept of disruptive technology is the solution for everybody. But I think it’s very important for innovators to understand what we’ve learned about established companies’ motivation to target obvious profitable markets – and about their inability to find emerging ones. The evidence is just overwhelming.” ~ Clayton Christensen
  • “Creativity is just connecting things. When you ask creative people how they did something, they feel a little guilty because they didn’t really do it, they just saw something. It seemed obvious to them after a while. That’s because they were able to connect experiences they’ve had and synthesize new things. And the reason they were able to do that was that they’ve had more experiences or they have thought more about their experiences than other people.” ~ Steve Jobs

disruptive innovation dave waters

disruptive innovation

 

Sep 152017
 
Please share what you find valuable.

UPS tests residential drone delivery

Residential drone delivery could completely change the last mile.  Many companies are investing heavily in drone technology.  Three minute video.

Digital Supply Chain – IoT, Big Data, Drones, AI, Cloud.

Digital Supply Chain Quotes.

  • “What are your thoughts? Buzzword bingo or the future of supply chain? IoT, drones, deep learning, big data, virtual reality…” ~EverythingSupplyChain.com
  • “If your current systems are giving you inaccurate reports will investing in big data mean you will still get inaccurate reports but just with more data?” ~SupplyChainToday.com
  • “Residential drone delivery is being tested by a variety of companies.  From delivering packages to delivering pizza, drone delivery is in the near future.” ~SupplyChainToday.com.
  • “Listen to anyone with an original idea, no matter how absurd it may sound at first. If you put fences around people, you get sheep. Give people the room they need.” ~ William McKnight, 3M President
  • “Remember all the hype behind B2B procurement?  Some was true was was not.  Ask lots of questions about the digital supply chain.” ~EverythingSupplyChain.com.
  • “Those in supply chain know the impossible is possible.” ~EverythingSupplyChain.com.
  • “Don’t let the digital supply chain scare you. Big Data, IoT, Cloud, AI, Drones and Deep Learning are just ways to improve the supply chain.” ~SupplyChainToday.com.
  • “Your dream is out there waiting for you.  You just have to go out and get it.” ~Dave Waters

residential drone delivery

residential drone delivery

Aug 102017
 
Please share what you find valuable.

Motivation Quotes

Large assortment of Supply Chain, Leadership and Motivation quotes.

  • “An organization’s ability to learn, and translate that learning into action rapidly, is the ultimate competitive advantage.”  ~ Jack Welch
  • “If you pick the right people and give them the opportunity to spread their wings and put compensation as a carrier behind it you almost don’t have to manage them.”  ~ Jack Welch
  • “Effective leadership is not about making speeches or being liked; leadership is defined by results not attributes.”  ~ Peter Drucker
  • “A true leader has the confidence to stand alone, the courage to make tough decisions, and the compassion to listen to the needs of others. He does not set out to be a leader, but becomes one by the equality of his actions and the integrity of his intent.”  ~ Douglas MacArthur
  • “Everyone has the heart of a champion on game day. It’s the heart you have during the weeks, months, and years of preparation that actually makes a difference.”  ~ John M. Raymond
  • “Flaming enthusiasm, backed up by horse sense and persistence, is the quality that most frequently makes for success.” ~ Dale Carnegie
  • “You have brains in your head. You have feet in your shoes. You can steer yourself, any direction you choose.”  ~ Dr. Seuss
  • “The best executive is one who has sense enough to pick good people to do what he wants done, and self-restraint enough to keep from meddling with them while they do it.”  ~ Theodore Roosevelt
  • “Outstanding leaders go out of their way to boost the self-esteem of their personnel. If people believe in themselves, it’s amazing what they can accomplish.”  ~ Sam Walton
  • “It is better to lead from behind and to put others in front, especially when you celebrate victory when nice things occur.  You take the front line when there is danger. Then people will appreciate your leadership.”  ~ Nelson Mandela

stop to smell the Roses

Jun 252017
 
Please share what you find valuable.

Big Data Analytics for supply chain beginners

Big Data Analytics have the potential to be a major innovation disruptor in supply chain.  Check out the video below as well as the numerous videos below it.  Even if you don’t plan to invest in big data it is wise to get up to speed on the technology.

Digital Supply Chain Information – IoT, Big Data, Cloud, Drones, Blockchain…

Quotes that can be used for the Digital Supply Chain

  • “You can’t use up creativity. The more you use, the more you have.” ~ Maya Angelou
  • “The secret of change is to focus all of your energy, not on fighting the old, but on building the new.” ~ Socrates
  • “Lets go invent tomorrow instead of worrying about what happened yesterday.” ~ Steve Jobs
  • “The digital supply chain has the potential to completely change supply chain. However, do your due diligence before rushing in.” ~EverythingSupplyChain.com.
  • “Imagination is everything. It is the preview of life’s coming attractions.” ~ Albert Einstein
  • “Ideas are like rabbits. You get a couple and learn how to handle them, and pretty soon you have a dozen.” ~ Jonh Steinbeck
  • “Without change there is no innovation, creativity, or incentive for improvement. Those who initiate change will have a better opportunity to manage the change that is inevitable.” ~ William Pollard
  • “Think of a 3D printer as your TV. The same way your TV streams movies your 3D printer could download plans to make any product in your warehouse. Is the future of warehouses the same as video stores.” ~EverythingSupplyChain.com.
  • “I say an hour lost at a bottleneck is an hour out of the entire system. I say an hour saved at a non-bottleneck is worthless. Bottlenecks govern both throughput and inventory.” ~ Eliyahu M.Goldratt, The Goal
  • “Quality is free. It’s not a gift, but it’s free. The ‘unquality’ things are what cost money.” ~ Phil Crosby

supply chain Big Data Analytics

 

Jun 192017
 
Please share what you find valuable.

Amazon vs. Walmart

Amazon vs. Walmart is a battle between 800lbs gorillas.

Amazon and Walmart Supply Chain Information.

Amazon and Walmart Quotes

  • “We see our customers as invited guests to a party, and we are the hosts. It’s our job every day to make every important aspect of the customer experience a little bit better.” ~ Jeff Bezos
  • “If you make customers unhappy in the physical world, they might each tell 6 friends. If you make customers unhappy on the Internet, they can each tell 6,000 friends.” ~ Jeff Bezos
  • “We’re all working together; that’s the secret.”  ~ Sam Walton
  • “Celebrate your successes. Find some humor in your failures. Don’t take yourself so seriously. Loosen up, and everybody around you will loosen up. Have fun. Show enthusiasm – always.”   ~ Sam WaltoN
  • “When all else fails, put on a costume and sing a silly song. Then make everybody else sing with you. Don’t do a hula on Wall Street. It’s been done. Think up your own stunt. All of this is more important, and more fun, than you think, and it really fools the competition. “Why should we take those cornballs at Wal-Mart seriously?”  ~ Sam Walton

Amazon vs. Walmart Supply Chain