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Boeing 787 Global Supply Chain Failure | MBA Case Study.

The global supply chain failure with the Boeing 787 has been covered in the media a great deal.  Various SCM related issues are discussed in the case.

Here is the artificial intelligence response when asked: What happened with the Boeing 787 Global Supply Chain Failure?

The Boeing 787 Global Supply Chain Failure was a production and supply chain problem that affected the development and delivery of the Boeing 787 Dreamliner, a wide-body jetliner. The problem arose in the late 2000s and early 2010s and was caused by a number of factors, including issues with the design and development of the aircraft, difficulties with the global supply chain that supported the production of the aircraft, and production delays.

One of the key issues with the supply chain for the 787 was that Boeing outsourced much of the production of the aircraft to a network of suppliers around the world. This allowed for cost savings and increased efficiency, but it also created challenges in coordinating the production and delivery of the various components of the aircraft. As a result, there were delays in the delivery of components, which led to production bottlenecks and delays in the delivery of the aircraft to customers.

In addition to supply chain issues, the 787 also faced other challenges, including problems with the aircraft’s design and development, as well as issues with the materials used in the construction of the aircraft. These problems contributed to the overall production and supply chain failure for the 787.

Overall, the Boeing 787 Global Supply Chain Failure was a complex problem that was caused by a combination of factors, including issues with the design and development of the aircraft, difficulties with the global supply chain, and production delays. The problem had significant impacts on Boeing and its customers, and it took several years for the company to fully resolve the issues and return to normal production levels.

Further Information about the Production Problems with the Boeing 787 Dreamliner.

The Boeing 787 Dreamliner is a wide-body jet airliner manufactured by Boeing Commercial Airplanes. It was introduced in 2011 and is the first commercial airplane to use composite materials for most of its structure.

The Boeing 787 Dreamliner was plagued by production and delivery delays due to a number of factors, including:

  • The use of new materials and production techniques: The 787 Dreamliner is the first commercial airplane to use composite materials for most of its structure. This required Boeing to develop new production techniques, which took longer than expected.
  • The global supply chain: The 787 Dreamliner is a global airplane, with parts sourced from suppliers all over the world. This made it difficult to coordinate production and delivery.
  • The complexity of the aircraft: The 787 Dreamliner is a complex airplane, with over 100,000 parts. This made it difficult to identify and fix problems.

The production and delivery delays of the Boeing 787 Dreamliner cost Boeing billions of dollars and damaged its reputation. The company has since taken steps to improve its production processes and reduce the risk of future delays.

Here are some of the key lessons that Boeing learned from the 787 Dreamliner experience:

  • The importance of a strong supply chain: Boeing underestimated the challenges of managing a global supply chain for a complex aircraft.
  • The importance of thorough testing: Boeing did not adequately test the 787 Dreamliner before it entered service, which led to a number of problems.
  • The importance of communication: Boeing did not communicate effectively with its customers and suppliers about the delays, which led to frustration and anger.

Continuous Improvement Quotes

  • “Learning is not compulsory; it’s voluntary. Improvement is not compulsory; it’s voluntary. But to survive, we must learn.” ~W. Edwards Deming
  • “Continuous improvement is better than delayed perfection.”  ~Mark Twain
  • “When you are out observing on the gemba, do something to help them.  if you do, people will come to expect that you can help them and will look forward to seeing you again on the gemba.” ~Taiichi Ohno.
  • “One gets a good rating for fighting a fire. The result is visible; can be quantified. If you do it right the first time, you are invisible. You satisfied the requirements. That is your job. Mess it up, and correct it later, you become a hero.” ~W. Edwards Deming
  • “Most of the important things in the world have been accomplished by people who have kept on trying when there seemed to be no hope at all.” ~Dale Carnegie
  • “Boeing has made the necessary changes to ensure that the 787 Dreamliner meets all certification standards” ~FAA
  • “Watch the little things; a small leak will sink a great ship.” ~Benjamin Franklin
  • “Quality depends on good data. It also depends on executive leadership in using that data.”  ~ Juran Institute, Inc.
  • “Boeing started a new line for their 787 Dreamliner, creating 1,000 new jobs in South Carolina, giving our state a shot in the arm when we truly needed it.” ~Nikki Haley
  • “Observing many companies in action, I am unable to point to a single instance in which stunning results were gotten without the active and personal leadership of the upper managers.” ~ Joseph M. Juran

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