May 042016

Toyota Production System

“Standards should not be forced down from above but rather set by the production workers themselves.”  ~ Taiichi Ohno, father of Toyota Production System (TPS)

Toyota Production System TPS Taiichi ohno quote

“Having no problems is the biggest problem of all.”

Toyota Production System Taiicho ohno problem quote


  • “If you are going to do TPS you must do it all the way.  You also need to change the way you think.  You need to change how you look at things.”  ~ Taiichi Ohno
  • “When you are out observing on the gemba, do something to help them. If you do, people will come to expect that you can help them and will look forward to seeing you again on the gemba.” ~ Taiichi Ohno
  • “I’m proud to be Japanese and I wanted my country to succeed. I believed my system was a way that could help us become a modern industrial nation. That is why I had no problem with sharing it with other Japanese companies, even my biggest competitors.” ~ Taiichi Ohno
May 012016

Global Shipping

Amazon has massive plans for global shipping.  There has been a great deal of news on this recently.  How will Amazon improve the last mile of delivery?

Quotes from Retail Giants

  • “We will make it because we are young and we will never, never give up.”  ~ Jack Ma
  • “The lessons I learned from the dark days at Alibaba are that you’ve got to make your team have value, innovation, and vision. Also, if you don’t give up, you still have a chance. And, when you are small, you have to be very focused and rely on your brain, not your strength.”  ~ Jack Ma
  • “What we need to do is always lean into the future; when the world changes around you and when it changes against you – what used to be a tail wind is now a head wind – you have to lean into that and figure out what to do because complaining isn’t a strategy.”  ~ Jeff Bezos
  • “Appreciate everything your associates do for the business. Nothing else can quite substitute for a few well-chosen, well-timed, sincere words of praise. They’re absolutely free and worth a fortune.”  ~ Sam Walton
  • “If your customer base is aging with you, then eventually you are going to become obsolete or irrelevant. You need to be constantly figuring out who are your new customers and what are you doing to stay forever young.”  ~ Jeff Bezos
  • “Ignore the conventional wisdom. If everybody else is doing it one way, there’s a good chance you can find your niche by going in exactly the opposite direction.”  ~ Sam Walton
  • “We see our customers as invited guests to a party, and we are the hosts. It’s our job every day to make every important aspect of the customer experience a little bit better.”   ~ Jeff Bezos
  • “A merchant who approaches business with the idea of serving the public well has nothing to fear from the competition.”  ~ J.C. Penny
Apr 282016

Communication Techniques
Communication is critical to success in business and life. Concerned about an upcoming interview? Anxious about being asked to give your thoughts during a meeting? Fearful about needing to provide critical feedback in the moment? You are not alone! Learn and practice techniques that will help you speak spontaneously with greater confidence and clarity, regardless of content and context.

Apr 272016

Susan Boyle, Britains Got Talent. This video has over 188 MILLION views.  This video is ideal to show that you don’t judge a book by its cover. The talent out there is amazing. This may be a good video to watch for hiring managers. Sometimes decisions are made much sooner than they should be. Don’t judge based on looks or something that is quirky about the person. Diversity is so important to have in an organization and superstars come in all shapes or sizes.

Apr 262016

10 Valuable Lessons From Sam Walton

  • “There is only one boss – the customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.” ~ Sam Walton, founder of Walmart
  • “We’re all working together; that’s the secret.” ~ Sam Walton, founder of Walmart
  • “Celebrate your successes. Find some humor in your failures. Don’t take yourself so seriously. Loosen up, and everybody around you will loosen up. Have fun. Show enthusiasm – always.” ~ Sam Walton

10 Valuable Lessons From Sam Walton

Apr 252016

Supply Chain Omnichannel Strategies

Supply Chain omnichannel strategies are a key focus for sellers.  What’s the current stage of big data in supply chains? How can social media data improve the supply chain process, forecasting, and ultimately on-shelf availability?

  • “If you can’t describe what you are doing as a process, you don’t know what you’re doing.”  ~W. Edwards Deming
  • “For much of Toyota’s history, we have ensured the quality and reliability of our vehicles by placing a device called an andon cord on every production line – and empowering any team member to halt production if there’s an assembly problem. Only when the problem is resolved does the line begin to move again.” ~ Akio Toyoda
  • “If you make customers unhappy in the physical world, they might each tell 6 friends. If you make customers unhappy on the Internet, they can each tell 6,000 friends.” ~ Jeff Bezos

Supply chain omnichannel strategies


Apr 212016

What’s Big Data?

What’s Big Data? If you don’t know about Big Data start learning about it. Whether your like it or not we will all be part of Big Data. It is kind of like the Internet. At one time you didn’t need to be part of it but sooner or later we all became part of it.

  • The Internet of Things (IoT) will impact supply chain in so many ways. Either learn about it, or get left behind. ~ Dave Waters
  • Imagine where your company would be if it didn’t adapt and leverage the Internet. That will be the same way if your company doesn’t get involved with the Internet of Things (IoT). ~ Dave Waters

What's big data

Apr 202016

Innovation Secrets

Steve Jobs was a master at innovation.  How would life be without smart phones?  🙂

  • “The only way to do great work is to love what you do. If you haven’t found it yet, keep looking. Don’t settle. As with all matters of the heart, you’ll know when you’ve found it.” ~ Steve Jobs
  • “Your time is limited so don’t waste it living someone else’s life. Don’t be trapped by dogma, which is living with the results of other people’s thinking. Don’t let the noise of others’ opinions drown out your own inner voice. And most important, have the courage to follow your heart and intuition, they somehow already know what you truly want to become. Everything else is secondary.” ~ Steve Jobs
  • “You can have brilliant ideas, but if you can’t get them across, your ideas won’t get you anywhere.”  ~ Lee Iacocca
  • “The greatest danger for most of us is not that our aim is too high and we miss it, but that it is too low and we reach it.”  ~ Michelangelo
  • “Genius is one percent inspiration, and ninety-nine percent perspiration.”   ~ Thomas Edison

Dreams come true supply chain