Pandemic Increases Demand for Self Serve Kiosks.
Guessing opinions have changed of those who were against using self serve kiosks. There were people saying they aren’t going to use self serve kiosks because they take jobs from people. With the pandemic people have quickly realized kiosks provide a way to order without person to person contact. Kiosks have popped up in plenty of restaurants. The first kiosk I saw in a McDonald’s was in Hawaii. There was a huge line out the door and no one at the kiosk because people didn’t want to try it out. I went to the kiosks and got my food much sooner than many of the people who were there before me. I like kiosks because of speed. But now with the pandemic people will go to the kiosks so they don’t have to have direct contact with people .
When I went to a hotel I liked going to the front desk to talk to the person. Now I am hoping hotels have kiosks so I can do my own check in and I don’t have to talk to someone at the front desk. I recently saw kiosks that are touchless. Basically have to point to the button on the machine but not actually touch it. I think this technology will become much more popular now that we have all experienced the coronavirus.
Automation and Autonomous Blogs
- Army of logistics robots sort out 200,000 packages a day
- Autonomous Logistics Robots in Warehouse Operations.
- Guide to Artificial Intelligence for Executives.
- How to Deal with Change – Who Moved My Cheese?
- Inside A Warehouse Where Thousands Of Robots Pack Groceries.
- Watch an army of artificial intelligence logistics robots sort hundreds of parcels per hour.
- Who moved my Cheese? The Movie by Dr. Spencer Johnson.
Retail Quotes
- “The higher the minimum wage goes, the lower the threshold will go for robots to replace humans in many minimum-wage roles.” ~Tom Purcell.
- “It is a well-known fact that bringing in technologies in the retail sector is good for customers.” ~N. R. Narayana Murthy.
- “The thing is, I don’t want to be sold to when I walk into a store. I want to be welcomed.” ~Angela Ahrendts, former SVP of Retail, Apple Inc.
- “We are entering a new world. The technologies of machine learning, speech recognition, and natural language understanding are reaching a nexus of capability. The end result is that we’ll soon have artificially intelligent assistants to help us in every aspect of our lives.” ~Amy Stapleton.
- “People are always going to go shopping. A lot of our effort is just ‘how do we make the retail experience a great one?” ~Phillip Green.
“Sooner or later, the US will face mounting job losses due to advances in automation, artificial intelligence, and robotics.” ~Oren Etzioni.
